Team HuVi was challenged to redesign the Lindström workwear locker, which has been successfully serving Lindström’s customers for decades. The team conducted extensive user research to understand the service process and how all the parties from the Lindström laundry workers to the end-users experience it. Based on the needs, wishes and problems found, the team developed Lindström Locker 2.0, which provides the workers a perfect start to their day. The new solution proposes improved usability, smart locking system, as well as improved communication between end-users and Lindström. Additionally, Locker 2.0 provides usage statistics and data to optimize the service.
Collaboration with Warsaw University of Technology